Privacy Policy

1. Collection of Personal Information

We collect personal information necessary to provide our mortgage broking and financial services. This may include: 

• Full name, date of birth, and contact details
• Identification documents (e.g., driver’s licence, passport)
• Employment and income details
• Financial information such as assets, liabilities, and credit history
• Sensitive information, where relevant and with your consent 

We collect this information directly from you, through our website, during consultations, or via third parties with your consent. 

2. Use of Personal Information

Your personal information is used to:

• Assess your financial situation and loan eligibility
• Submit and manage loan applications
• Communicate with you regarding our services
• Comply with legal and regulatory obligations
• Improve our services and customer experience 

3. Disclosure of Personal Information

We may disclose your personal information to:

• Lenders and financial institutions
• Credit reporting agencies
• Our service providers and professional advisors
• Regulatory bodies and government agencies as required by law

We do not sell your personal information to third parties.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

5. Access and Correction

You have the right to access and correct your personal information held by us. To make a request, please contact us using the details provided below.

6. Complaints

If you have a complaint about how we handle your personal information, please contact us. We will investigate your complaint and respond to you promptly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Tiger Mortgage Pty Ltd

• 403/10 Help Street, Chatswood NSW 2067, Australia
• Phone: 1800 676 888
• Email: raymond.liao@tigermortgage.com.au